At Fit3D, we’ve always believed that great technology should make your life easier—not harder. That’s why with the launch of SNAP, we didn’t just improve the scanning experience. We reinvented what it means to support our customers.

One of the biggest challenges gym owners face with fitness technology is downtime. When equipment breaks or needs to be shipped out for repair, it doesn’t just cause frustration—it costs money. Lost scans mean lost engagement, missed opportunities, and in many cases, lost revenue.

So we asked a simple question: What if we could eliminate RMAs entirely?

With SNAP, we’ve done just that. Because SNAP runs on a standard Samsung tablet, there’s no waiting on replacement parts or weeks of downtime. If your device fails, you can simply walk into your local store and pick up a new one. Problem solved—same day.

This radical shift in support means our clients stay operational, profitable, and in control. It’s part of our broader commitment to modernizing not just the scanner—but the entire ownership experience.

Customer success starts with reliability. And at Fit3D, we’re building tools and systems that actually work for the people using them.

Want to learn more about SNAP?
Visit fit3d.com/snap

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