Privacy Policy

Fit3D, Inc. Privacy Policy
Last Updated: July 29, 2022

Notice to individuals in the EU and Switzerland where Fit3D is the controller of your data:  Personal Information you provide to Fit3D will be transferred to the United States for processing.  By providing your Personal Information to Fit3D, you consent to this transfer. You should be aware that the European Union has not determined that the United States provides an adequate level of protection for Personal Information.  Although Fit3D has committed to abiding by the privacy principles described by the General Data Protection Regulation and has specified methods under which you may enforce your rights, the laws of the United States may not respect such principles. You may withdraw your consent at any time by emailing us at ​

Fit3D is committed to protecting the privacy of personal information that it processes. This Privacy Policy relates to the personal information that Fit3D, INC (“Fit3D”) receives and collects through its web site at and other sites owned and operated by Fit3D that refer to this Privacy Policy, and through all other technologies, products and services provided by Fit3D, including its scanners, apps and its hosted products and services (collectively, the “Services”).  The term “personal information”, as used in this Privacy Policy, means any information associated with you that is protected under any applicable privacy or data protection law.Fit3D is a leading provider of 3D body scanning products, services and technology.  This Policy covers both the public-facing marketing website operated by Fit3D (the “Public Site”) as well as Services provided to its customers. As noted below, certain parts of the Privacy Policy apply only to the Public Site, and certain parts apply only to the Services.Fit3D has relationships with various businesses, researchers and other entities (collectively, “Customers”) which may require Fit3D to collect and process personal information on their behalf. This might happen, for example, if the Customer uses Fit3D’s scanners in its business, or integrates Fit3D’s technology into its own website or mobile app. In these cases, Fit3D will comply with the privacy-related instructions given to Fit3D by the Customer and you should review that Customer’s privacy policy to determine how it uses your information. In this situation, we consider the Customer to be the “controller” of the personal information, and Fit3D to be the “processor” unless Fit3D and the Customer otherwise agree. If you ask Fit3D to provide your personal information to a Customer, then that Customer’s use of personal information will be governed by that Customer’s privacy policy and Fit3D’s use will be governed by this privacy policy. When this happens, then both Fit3D and the Customer will be considered to be “controllers” of the personal information.In all other cases, Fit3D is acting as the “controller” of personal information (such as when we collect information from users of our scanners and applications that are provided to the general public).​​

We will inform you when we need information that personally identifies you or allows us to contact you or provide you with the Services. Generally, this information is requested when you register for or use our Services, or when you fill out our contact form on our Public Site, or through one of our applications, requesting additional information about our Services.  Personal information collected during registration or when you request information from us may include, without limitation, your name and email address.For certain Services, you will be requested to undergo a 3D body scan which uses infrared sensors, and/or other technologies to map out the shape and contours of your body (“body data”). If you use our applications to conduct a 3D body scan, then we may also collect personal information about you in the form of images taken by the application and process those images to create the body data.  We may also request additional information about you, including your gender, ethnicity, height, weight, and age. The body data and other data relating to you may be processed for the purpose of supplying goods or services to you, keeping proper records of those transactions and assisting us in the development, debugging and testing of our applications and our Services. The legal basis for this processing is the performance of a contract between you and us (or between you and one of our Customers), taking steps (at your request) to enter into such a contract and/or your specific consent to use such information for these purposes.When performing Services for Customers where Fit3D is the processor, Fit3D may receive body data without any other personally identifying information. In these cases, Fit3D has no ability to identify the individual associated with the body data. Fit3D may use pixel tags, web beacons, and other similar technologies to record information about how individuals access our Services. This information is typically not personally identifiable and may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual's computer, the web site from which the individual linked to our Services, and the browser software the individual is using to access our Services. This information is used in the aggregate to administer computer systems and to make improvements to our Services.Fit3D uses cookies and other technologies on our Public Site and as part of the Services for user session management and to provide a better user experience, including customization of content display. A cookie is text data that a website transfers to the individual's browser from a web server that is stored on the individual's computer hard drive.If you supply any other person's personal data to Fit3D, you must do so only if you have the authority of such person to do so and you must comply with any obligations imposed upon you under applicable laws and regulations.We use Google Analytics to analyze the use of Services. Google Analytics generates statistical and other information about web site use by means of cookies, which are stored on users' computers. The data generated is used to create reports about the use of the website. Google stores this data. More information is available at Google's privacy policy at you contact our technical support team for questions about our Services, Fit3D will obtain information about you in order to confirm that you are a lawful user of our Services with a right to receive support, and in order to provide the requested support​

If/when registration for our Services is available, you may choose not to register or provide personal information. You can still use the Public Site. But you will not be able to access Services that require registration.If/when registration is available, you may register to select the kinds of information you want to receive from us by subscribing to various services and communications.​

Fit3D will share your personal information with third parties only in the ways that are described in this Privacy Policy. Fit3D uses and shares personal information under the following circumstances:We will use and disclose your personal information to provide the Services, which may include delivery of body data and other personal information to a supplier of clothing or other products, or to a gym or fitness trainer, or other Customers, as requested by you through the Services, or as part of fulfilling Services to Customers with whom you have a relationship. We may provide your personal information to Customers when providing Services for those Customers to fulfill our contractual obligations.We may provide personal information to companies that assist us in providing Services, such as a hosting provider or a customer service provider. These companies are authorized to use your personal information only as necessary to provide these Services and to assist with supporting our users.​​We may share your personal information in response to subpoenas, court orders, and other legal processes or governmental requests, or to establish or exercise our legal rights or defend against legal claims.Fit3D may share personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, protecting and defending the rights or property of Fit3D, its Services and its users, violations of Fit3D terms of use, or as otherwise required by law.If Fit3D is acquired by or merges with another company, Fit3D may share personal information regarding our users with that company. If that other company has a privacy policy which is materially different than ours, then Fit3D will use reasonable efforts to notify you before your personal information is shared with that other company.We may use your personal information to improve the quality of our Services (and the products and services of our affiliates) and for the research and development of new Services (including new products and services of our affiliates).  We may share your personal information with our affiliates and our development partners for these purposes, under obligations that they provide the same or equal protection of your data as in this Privacy Policy.We may use and share aggregated, statistical data for our general business and marketing purposes.Subject to your right to opt-out of marketing messages, we may provide information to you about additional Fit3D or Fit3D business partner products that we believe may be of interest to you.​

You have certain rights relating to your personal information, subject to applicable laws. Depending on the applicable laws and, in particular, if you are located in the European Economic Area, these rights may include:To access your personal information held by us (right to access)To rectify inaccurate personal information and, taking into account the purpose of processing the personal information, ensure it is complete (right to rectification)To erase/delete your personal information, to the extent permitted by applicable data protection laws (right to erasure; right to be forgotten).  In some instances, we may not be able to delete some or all your information in order to comply with applicable laws.  We may retain de-identified data.To restrict our processing of your personal information, to the extent permitted by law (right to restriction of processing).To transfer your personal information to another controller, to the extent possible (right to data portability)To object to any processing of your personal information carried out on the basis of our legitimate interests (right to object). Where we process your personal information for direct marketing purposes or share it with third parties for their own direct marketing purposes, you can exercise your right to object at any time to such processing without having to provide any specific reason for such objection.Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects (“Automated Decision-Making”). Automated Decision-Making currently does not take place through our Services.To the extent we base the collection, processing, and sharing of your personal information on your consent, to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.​To exercise your rights, please contact us using the information in the Contact Information section of this policy. We try to respond to all legitimate requests within one month and will contact you if we need additional information from you in order to honor your request.As described above, we may also process personal information for a Customer in the role of a processor. If your data has been submitted to us by or obtained by us on behalf of a Customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with the applicable Customer directly, as they are the “controller” of the personal information. Because we may only access data upon instruction from that Customer, if you wish to make your request directly to us, please provide us with the name of the Customer who submitted your data to us. We will refer your request to that Customer and will support them as needed in responding to your request within a reasonable timeframe.​

Except for transfers to Customers and as otherwise expressly set forth herein, which we have described above, Fit3D will not disclose any personal information to a third party who is not a Fit3D contractor or agent (“Agent”). For third parties acting as Fit3D’s Agent, Fit3D will use best commercial efforts to determine that the third party, is either subject to the EU Data Protection Directive or has entered into an agreement with Fit3D consistent with this Privacy Policy. ​Fit3D adheres to the principles of the EU-United States and Swiss-United States Privacy Shield frameworks but does not rely on these Privacy Shield frameworks as a legal basis for transfers of personal data in light of the judgment of the Court of Justice of the EU in Case C-311/18.​

​Fit3D takes reasonable technical, administrative and physical measures to protect the security of your personal information from unauthorized use, disclosure and alteration.Fit3D provides information and training to all employees who have access to personally identifiable data maintained by Fit3D, and Fit3D employees are responsible for the internal security of such information.Fit3D will not process personal information in any way that is incompatible or inconsistent with the purpose for which such information was collected.You also have a significant role in protecting your information. No one can see or edit your personal information associated with your account without knowing your user name and password, so do not share these with others.​

Fit3D does not knowingly collect or maintain information acquired through the Public Site from persons under 13 years of age, and no part of the Public Site is directed to persons under 13 years of age. Any user under 13 years of age should not use or access the Public Site at any time or in any manner. If Fit3D learns that personally identifiable information of persons less than 13 years of age has been collected from our website without verified parental consent, then Fit3D will take the appropriate steps to delete this information.​

​Fit3D, INC commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Privacy Policy and our Privacy Practices should contact Fit3D, INC at:​


Attention: GDPR
Fit3D, LLC
548 Market St, PMB 79166,
San Francisco, California 94104-5401 US

Fit3D will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this Policy. Fit3D has a policy of responding to individuals within 60 days of an inquiry or complaint.​

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers.  You may contact us regarding your choices related to our processing of your personal information.  However, we do not currently recognize or respond to browser-initiated DNT signals.​

If all or part of Fit3D is acquired by or merged with a third-party entity, Fit3D may transfer or assign the personal information held by Fit3D as part of such merger, acquisition, or other change of control. In the unlikely event of Fit3D's bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Fit3D may not be able to control how personal information is treated, transferred, or used.​

This Privacy Policy may be revised periodically by Fit3D, as reflected by the "last updated" date below. Please revisit this page to stay aware of any changes.​

​Fit3D welcomes questions and comments regarding this Privacy Policy. We may be contacted at:

Fit3D, INC
548 Market St, PMB 79166
San Francisco, California 94104-5401 US
Phone: (650) 275-3483​

Last Updated: July 29, 2022